Privacy Policies

 

General Privacy Policy

 

Privacy is very important to us here at www.arkansasholistictherapy.com. We want to make your experience with our website and services as easy and valuable as possible. We want you to use our site and its vast array of information, tools, and opportunities with complete confidence. We hold the privacy of your personal information in the highest regard and have created this policy to demonstrate our firm commitment to privacy and security. The following discloses our information gathering and dissemination practices for this website. We request that you read this Privacy Policy carefully and completely.

Information We Collect

"Personal Information" or “personally identifiable information” shall mean any information that can be used to identify an individual, and may include, but not limited to, name, email address, postal or other physical address, title, occupation, and other information required to provide a service, deliver a product, or carry out a transaction you have requested.

We may use identifying information to track web site activity and asset downloads, as well as to target promotional emails based on the provided preferences and to associate forum comments, blog posts and wiki contributions to the specific user. We will always tell you before we collect any Personal Information and will only use your Personal Information in the way specified when it was collected. Subsequently, we will not change the way your Personal Information is used without your consent.

Before or at the time of collecting Personal Information, we will identify the purposes for which information is being collected.  We will not retain your Personal Information longer than is necessary to fulfill the purposes for which it was collected or as required by applicable laws or regulations.

We will collect Personal Information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.  For example, this website utilizes Google Analytics and server-based analytics packages.  These gather limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users. It is used only for site administration, as well as for analysis of website usage and trends.

We will protect Personal Information by reasonable security safeguards, as well as unauthorized access, disclosure, copying, use or modification.  However, we may disclose Personal Information collected if we have received your permission beforehand or in very special circumstances, such as when we believe that such disclosure is required by law or other special circumstances described below.

If you are located in the European Economic Area (EEA), we are regulated under the General Data Protection Regulation which applies across the European Union, which includes the United Kingdom.  We are responsible as controller of that Personal Information for the purposes of those laws.

Collection of Non-Personal/Anonymous Information

In using our products or services, anonymous network information may be transmitted back to us to determine how users are interacting with our products, assist us with improving our products, and provide alerts regarding available software updates/upgrades. In some instances, we may collect non-personal (aggregate or demographic) data through cookies, web logs, and web beacons. That information is used to improve the usability, performance, and effectiveness of the website. Please read the "Cookies" section below for more information.

 

 

“Cookies” and How We Use Them

A “cookie” is a small data file that can be placed on your hard drive when you visit certain web sites.  We may use cookies to collect, store, and sometimes track information for statistical purposes to improve the products and services we provide and to manage our telecommunications networks. If you have registered for our services and have created your own profile, we will use a cookie to save your settings and to provide customizable and personalized services. These cookies do not enable third parties to access any of your customer information. Additionally, be aware that if you visit other web sites where you are prompted to log in or that are customizable, you may be required to accept cookies. Advertisers and partners may also use their own cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Registration

Users are asked to provide certain Personal Information when they sign-up for our services including but not limited to, name, address, telephone number, and the type of personal computer being used to access the services. The Personal Information collected from users during the registration process is used to manage each user’s account (such as for billing purposes) and contact the user if there are any questions with the registration and/or service. We may also contact you by phone or e-mail with sales inquiries for additional products and services offered by us. This information is not shared with third parties, unless specifically stated otherwise or in special circumstances.  However, in instances where we and a partner jointly promote the services, we may provide the partner certain Personal Information for the purpose of allowing us and the partner to fulfill and assess the results of the promotion. In this instance, Personal Information may not be used by the partner for any other purpose. We may also generate non-identifying and aggregate profiles from the Personal Information users provide during registration (such as the total number, but not the names, of users). As explained in more detail below, we may use this aggregated and non-identifying information to sell advertisements that appear on the services.

Your Profile

We may store information that we collect through cookies, log files and third parties to create a profile of our users and visitors. A profile is stored information that we keep on individual users that details, for example, their viewing preferences. Consequently, collected information may be tied to the user’s personally identifiable information to provide offers and improve the content of the site for the user or visitor. This profile may be used to tailor a user’s visit to our websites, and to direct pertinent marketing promotions to them. We do not share personally identifiable elements of your profile with other third parties. Your profile is shared in aggregate form only.

Online Commerce

If you order products or services directly from us, we will use the Personal Information you provide only to process that order. We do not share this information with outside parties except to the extent necessary to complete that order.

IP Addresses

IP addresses are used by your computer every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data known as traffic data so that data (such as the Web pages you request) can be sent to you.

Online Advertisements

We may display online advertisements. We share aggregated and non-identifying information about our visitors and users collected through the registration process as well as through online surveys and promotions with these advertisers. Additionally, in some instances, we may use this aggregated and non-identifying information to deliver tailored advertisements. We do not share non-aggregated and identifying information about its visitors or users with these advertisers. 

Email Inquiries

When visitors or users send email inquiries to us, the return email address may be used to answer the email inquiry we receive.  We do not use the return email address for any other purpose and does not share the return email address with any third party.

Surveys

We may periodically conduct visitor and/or user surveys. We encourage our visitors and users to participate in these surveys because they provide us with important information that helps us to improve the types of services we offer and how we provide them to you. Your Personal Information and responses will remain strictly confidential, even if the survey is conducted by a third party. Participation in our surveys is voluntary.

We take the information we receive from individuals responding to our surveys and combine (or aggregate) it with the responses of others to create broader, generic responses to the survey questions (such as specialty, types of litigation, city, forms most commonly used, types of clients, or other demographic information). We then use the aggregated information to improve the quality of our services to you, and to develop new legal software services and products. This aggregated, non-personally identifying information may be shared with third parties.

Log Files

Like most web sites, our servers may use log files to analyze trends, administer the site, track user’s movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc., are not linked to personally identifiable information.

 

 

Links to Other Websites

We are not responsible for the practices employed by any websites or services linked to or from our site, including the information or content contained within them. Please remember that when you use a link to go from our site to another website or service, our policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your information. If you are using a third-party website or service and you allow them to access your information, you do so at your own risk. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to this site.

Special Circumstances

It is our policy not to use or share the Personal Information about visitors of users in ways unrelated to the ones described above without also providing you an opportunity to opt out. However, we may disclose Personal Information about visitors, users, or information regarding your use of the services or web sites accessible through our services, for any reason if, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, rules, and regulations, such as the Electronic Communications Privacy Act and CAN-SPAM Act, and/or governmental or legal requests for such information; to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our terms, conditions, or other user policies; to operate the services properly; and/or to protect us and our users and visitors.

We also reserve the right to disclose your personally identifiable information as required by law, when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order or other legal process.

Commitment To Data Security

Services and websites we sponsor have security measures in place to protect the loss, misuse, and alteration of the information under our control. We may work with, for example, PayPal Secure Site Programs, Square, and Stripe, to encrypt your personal and credit card information through Secure Socket Layers (SSL), the industry standard used on the internet. We encourage users and visitors and users to protect themselves too. If you are using a shared computer, be sure to sign off completely when you have finished ordering. While we make reasonable efforts to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.

California Online Privacy Protection Act

We do not honor “Do Not Track” settings and/or signals and as such there will be no difference in how we collect or use data, even if you set your web browser to send a “Do Not Track” signal when you visit this Site.

European Economic Area (EEA)

Our website is operated in the United States and third parties with whom we might share your personal information are also located in the United States. If you are located in the EEA or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. Unless we tell you differently and you consent, our agents do not have any right to use the Personal Information we share with them beyond what is necessary to assist us. Any transfer of your Personal Information will be subject to the appropriate or suitable relevant safeguards as permitted under the General Data Protection Regulation (EU 2016/679), a regulation designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your Personal Information.

The United States and other non-EEA countries do not have similar data protection laws to the European Union, and you should be aware in particular that the law and practice in the United States in respect of law enforcement authority access to data is significantly different from Europe. If we transfer your information, we will take all reasonable steps to ensure that your privacy rights continue to be protected consistent with our obligations under local law. 

By using this website, participating in any of its services, and/or providing your information, you agree to this storing, processing and/or transfer.

If you are covered by the General Data Protection Regulation, you have a number of important rights free of charge. Some of these rights include: fair processing of information and transparency over how we use your use Personal Information; access to your Personal Information and to certain other supplementary information that this Privacy Notice is already designed to address; requiring us to correct any mistakes in your information which we hold; requiring the erasure of Personal Information concerning you in certain situations; receiving the Personal Information concerning you which you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit those data to a third party in certain situations; objecting at any time to the processing of Personal Information concerning you for direct marketing; objecting to decisions being taken by automated means which produce legal effects concerning you or similarly significantly affect you; objecting in certain other situations to our continued processing of your Personal Information; and/or otherwise restricting our processing of your Personal Information in certain circumstances. You may also have the right to claim compensation for damages caused by our breach of any data protection laws.

If you would like to exercise any of these rights, you must email or write to us. Please be sure to: (1) Provide us enough information to identify you (e.g., name, email address, etc.); (2) Provide us proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill); and (3) Provide us with the information to which your request relates including any account or reference numbers if you have them.

For further information on your rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

We also inform you that you can file a complaint with the competent Data Protection supervisory authority if you feel that you have not been satisfied in exercising your rights. To make use of this right, you can go to: edps.europa.eu.

Modifying Your Information and Opting-Out

We offer you the opportunity to access or modify information provided during registration (if applicable) and to opt-out of future communications from us. To do the foregoing, click here. Also, our site allows visitors to unsubscribe so that they will not receive future messages. After unsubscribing we will discontinue sending the particular messages as soon as technically feasible.

Children’s Online Privacy Protection Act

Children are not eligible to use our services unsupervised and we ask that children (under the age of 14) do not submit any Personal Information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.

The safety and privacy of children online is important to us and we take great care to comply with the Children’s Online Privacy Protection Act of 1998 (COPPA). We do not allow this website to be accessed by children under the age of 13 without the supervision of a parent or guardian. We will never knowingly contact or collect Personal Information from children under 13.  Please contact us at the email address below to notify us if you believe your minor child has provided us with personally identifiable information.

Business Transition

In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of our assets, your personally identifiable information will likely be among the assets transferred. You will be notified of any change in ownership or control of your Personal Information via a prominent notice on our Website for thirty (30) days after the business transition has occurred.

Questions/Complaints About Our Privacy Policy?

We are committed to conducting business in accordance with this policy in order to ensure that the confidentiality of personal information is protected and maintained. We will make readily available to you, information about our policies and practices relating to the management of personal information.  If you have any questions about this Privacy Policy or the practices described herein, you may contact email us at: savanna@arkansasholistictherapy.com.

If you are covered by the General Data Protection Regulation, you may lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred.

Revisions To This Policy

We reserve the right to revise, amend, or modify this policy at any time and in any manner. Any revision, amendment, or modification will be effective thirty (30) days after we post notice on our website or otherwise informs its users. Your continued use of our site after notice of any modification to this policy will constitute your acceptance of such modification.

User Consent

By using our website and/or services you consent to our collection and use of your Personal Information as described in this Privacy Policy. We reserve the right to amend this Privacy Policy at any time with or without notice.  The effective date of the privacy policy is January 1, 2020.

 

Privacy Policy for Clients

 

 

This privacy policy applies to the use of www.arkansasholistictherapy.com.  Your privacy is very important to us. Accordingly, we have developed this policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy for therapy clients only.

GENERAL TERMS

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will only retain personal information as long as necessary for the fulfillment of those purposes.

We will collect and use personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law (see below).  We will protect personal information by reasonable security safeguards, as well as unauthorized access, disclosure, copying, use or modification.

We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.  For example, this website utilizes Google Analytics and server-based analytics packages.  These gather limited information on visitors to our website automatically, and stores this anonymous information in server log files. This information may include IP addresses, browser type, basic IP information, referring pages, operating system used and date/time stamps. This information does not identify individual users. It is used only for site administration, as well as for analysis of website usage and trends.

LINKS TO OTHER WEBSITES

We are not responsible for the practices employed by any websites or services linked to or from our site, including the information or content contained within them. Please remember that when you use a link to go from our site to another website or service, our policy does not apply to those third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link on our website, are subject to that third party's own rules and policies. In addition, you agree that we are not responsible and do not have control over any third-parties that you authorize to access your information. If you are using a third-party website or service and you allow them to access your information, you do so at your own risk. Consequently, we strongly suggest that you review the privacy policy of every website you visit, whether or not they are linked to this site.

LEGAL DISCLAIMER

We reserve the right to disclose your personally identifiable information as required by law, when we believe that disclosure is necessary to protect our rights, and/or to comply with a judicial proceeding, court order or other legal process.

CHANGES TO OUR POLICY

Times change, as do our privacy expectations.  We consider this a living document, and may modify or update this policy from time to time, so please review it periodically. We may provide you additional forms of notice of modifications or updates as appropriate under the circumstances, as a courtesy only. Your continued use of our site after any modification to this policy will constitute your acceptance of such modification.

CONTACT DETAILS

We are committed to conducting business in accordance with this policy in order to ensure that the confidentiality of personal information is protected and maintained. We will make readily available to you, information about our policies and practices relating to the management of personal information.  Accordingly, if you have any questions or concerns regarding this privacy policy, or you wish to contact us, our contact information regarding these matters is as follows:

savanna@arkansasholistictherapy.com